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Encore Start at Loop Point Bug

Posted by Jon Geddes
5:20 pm on March 26th, 2013

We have recently updated our support section to provide a solution for those experiencing the Encore “Start at Loop Point” bug.

 What is the ‘Start at Loop Point’ bug? Well here is the break down…

First of all, this bug only seems to occur on some system configurations. We have had reports of it happening on all versions of Encore on both PC and Mac, however the majority of users do not experience it, and in fact we have been unable to reproduce the bug ourselves.

If you have been affected by this bug, you will notice that even though you specified a sub-menu to return to the loop point of the main menu, it still returns to the beginning of that menu.

There are actually two different Encore bugs that lead to you experiencing this problem, and luckily there is a solution for both:

  1. Encore’s Preview feature is not an accurate representation of your final disc, and often does not return to the loop point. However, once your project is built to an image or disc, it should work as expected. If you experience this problem while using the Preview feature of Encore, it is possible you will not have any problems on the final disc once it is built.
  2. If you check the ‘Start at Loop Point’ box too early on in the authoring process, at some point Encore may overwrite that setting and make it very difficult to correct (unchecking and rechecking the box does not work). To prevent this from happening in the future, make sure setting the ‘Start at Loop Point’ is the very last thing you do before building the project. If you’ve just encountered this problem on a project, and you have built an image or disc to verify it’s not just the Encore Preview, you can correct it by deleting your submenus from the project (just the menu, not the rendered backgrounds), re-import them, link everything back up, and make sure that checking the ‘Start at Loop Point’ is the very last thing you do before building the disc.

This information can also be found in the product support section of our website. Enjoy!

Free Revision for Authoring Services

Posted by Jon Geddes
1:43 pm on March 19th, 2013

We are announcing a new policy regarding project revisions for our authoring services that should have everyone excited!

You will now be entitled to receive one free revision per project after it has been completed.

Typo with a name? Client demands footage be added or removed? Everyone makes mistakes once in a while, whether it’s your fault or your client’s, and we don’t feel you should have to eat the cost of that.

We want the client to see their video for the first time with all the impressive motion menus and professional packaging, providing them a much more memorable experience and it will give them a more positive impression of your company, which translates into increased referrals for you.

When you finish your edit, send it to us for authoring. No need to send your client a “proof copy” or anything like that which not only takes away from the experience of watching their film for the first time, but just creates more work for you. If changes need to be made, fix them and send us the revised file. Your only cost will be for the replacement disc.

We want you to succeed by delivering a better quality product to your clients. We know how valuable your time is, and our services are designed to maximize efficiency and minimize costs on each project.

Simply Modern Now Available!

Posted by Jon Geddes
11:22 pm on March 17th, 2013

An all new True 3D Motion Menu Template has just been released!

If you’ve been waiting for a menu that exemplifies the modern look and feel of your brand, then our newest template is perfect for you!

It features a photorealistic frame and background that has been pre-rendered using the 3D Studio Max Mental Ray engine, providing detailed shadows and specular highlights that are simply not possible with After Effects alone.

The tutorials are packed full of helpful tricks for achieving the best results, including a photo enhancement demonstration using selective blurring and burning.

Before & After:


That’s not all! A new feature with this template is the ability to specify any number of scene selection boxes you want from 1 to 8. You simply type in the number of boxes you desire, and they magically appear and optimally arrange.

The best part about this template is it’s versatility. You can use it for Weddings, Corporate, Sports, Birthdays… you name it, this design will look good with it!

Watch the Video Preview of Simply Modern & See All Its Features

The Calm Before the Storm

Posted by Jon Geddes
5:17 pm on March 8th, 2013

It’s been quiet here on the blog lately… but that’s because we’ve been hard at work on the latest Pro Motion Menu Kit!

Many of you have contacted us in search of a design that embodies your company’s clean, simple, and modern branding. A design that could also be used for corporate, bar/bat mitzvahs, and basically any type of video project you have.

Well, we’ve answered your requests with ‘Simply Modern’. The frame and background have been rendered using the 3D Studio Max Mental Ray engine, providing detailed shadows and specular highlights that are simply not possible with After Effects alone.

Check out the preview!

http://vimeo.com/61242629